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vulncheck/docs/TROUBLESHOOTING.md
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vulncheck 6969d0c62e Initial release v1.0.0
VulnCheck - Open Source Vulnerability Management for Wazuh

Features:
- Vulnerability management with Wazuh integration
- AI-powered CVE analysis (OpenAI, Anthropic, Google, DeepSeek, Ollama, Infomaniak)
- SLA policy enforcement with automated email alerts
- Automated patch verification via Wazuh Syscollector
- Role-based access control (Admin, Editor, Readonly)
- PDF/CSV reporting for compliance workflows
- Full audit trail

https://gitea.isuit.ch/vulncheck/vulncheck
2026-02-08 10:15:20 +01:00

3.1 KiB

Troubleshooting & Operation Guide

This guide provides solutions to common issues and a reference for essential operational commands.

Common Operations (Docker)

These commands assume you are in the project root directory.

Start/Stop Application

Start everything (detached mode):

docker compose up -d

Stop everything:

docker compose down

Updates & Rebuilds

Pull latest code and rebuild:

git pull origin main
docker compose up -d --build

Rebuild only one service (e.g., backend):

docker compose up -d --build backend

Logs & Monitoring

View live logs for all services:

docker compose logs -f

View logs for specific service:

docker compose logs -f backend
docker compose logs -f frontend

Database Maintenance

Access database console:

docker compose exec db psql -U vulnmanager -d vulnmanager

Run migrations manually:

docker compose exec backend alembic upgrade head

Troubleshooting Guide

1. "Database unreachable" or "Connection refused"

Symptoms: Backend crashes on startup, logs show OperationalError.

Solutions:

  • Ensure the database container is running: docker compose ps
  • Check if POSTGRES_PASSWORD in .env matches the one in the database.
  • Fix: If you changed the password in .env after the first run, you must delete the existing database volume to reset it (WARNING: Data loss):
    docker compose down -v
    docker compose up -d
    

2. Wazuh Synchronization Failed

Symptoms: "Wazuh API Error", "Authentication failed", or assets not appearing.

Solutions:

  • Check Credentials: Verify API URL, Username, and Password in Settings > Wazuh.
  • Self-Signed Certificates: If Wazuh uses a self-signed cert, ensure Verify SSL is unchecked in Settings.
  • Network: Check if the backend container can reach the Wazuh manager.
    docker compose exec backend curl -v -k https://<YOUR_WAZUH_IP>:55000
    

3. "Violations: 3" (Red Card in Dashboard)

Context: This was a legacy placeholder card. Status: It has been removed in the latest version. If you still see it, clear your browser cache or rebuild the frontend container.

4. Scheduler / Emails Not Sending

Symptoms: No emails on SLA breach, or scans not starting.

Solutions:

  • Check Logs: Look for scheduler errors in backend logs: docker compose logs -f backend | grep scheduler
  • SMTP: Go to Settings -> SMTP and use the "Test Connection" button.
  • Timezone: Ensure TIMEZONE in .env is correct (Europe/Zurich, etc.) for correct scheduling.

5. Deployment Issues (Permission Denied)

Symptoms: EACCES or permission errors in Docker logs.

Solutions:

  • Ensure scripts are executable:
    chmod +x *.sh
    
  • Ensure Docker runs with sufficient privileges or as the correct user.

Support

For further assistance, please open an issue on Gitea or contact support: Email: support-vulncheck.sq9vd@passmail.net